Global User Conference 2012

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After the success of last year’s event, we are delighted to announce we are holding the 2012 VMware Service Manager Global User Conference at the prestigious Woodlands Park Hotel in Surrey.

This year’s event has been designed to give you an insight in to the Product Roadmap for the year ahead. The highlight of the day’s programme will be an inspirational keynote speech from the successful entrepreneur and best-selling author – Mike Southon.
The one-day event will also include educational and thought-provoking presentations from the industry’s leading experts and is packed-full of something for everyone so, ensure that you book your place as soon as possible with the Marketing Team at marketing@alembagroup.com or on 0203 479 7900.

Version 9 Of Infra Is Here

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Version 9  Of Infra Is Here

 

The latest release of Infra, known as VMware Service Manager v9, is available. 

This major release is designed to simplify and automate your service delivery function to give you unparalleled levels of visibility, flexibility, efficiency, and ultimately, lower Total Cost of Ownership of your IT Service Management function.

Some new keys features include:

  • Enhanced User Experience with modern styling
  • Unified Designer to allow you to configure your own screens rather than having them customised
  • Configuration Portability between different Infra environments rather than manual re-key
  • Proactive Problem Management
  • Service Portfolio Management
  • Asset  Management
  • ….. and much more

Alemba are currently running a number of v9 implementations for their direct and in-direct customers and also speaking to many other organisations regarding the benefits v9 will bring to them.