After the success of last year’s event, we are delighted to announce we are holding the 2012 VMware Service Manager Global User Conference at the prestigious Woodlands Park Hotel in Surrey.

This year’s event has been designed to give you an insight in to the Product Roadmap for the year ahead. The highlight of the day’s programme will be an inspirational keynote speech from the successful entrepreneur and best-selling author – Mike Southon.

The one-day event will also include educational and thought-provoking presentations from the industry’s leading experts and is packed-full of something for everyone so, ensure that you book your place as soon as possible with the Marketing Team at marketing@alembagroup.com or on 0203 479 7900.

Infra Services

Alemba are able to offer fully independent software development and consultancy services around the infraEnterprise product suite based on over 15 years experience with the application.

Alemba host and maintain the only worldwide Infra Development forum and we have developed a productivity tool specifically for Infra Developers.

Click here to download the Infra Query File Editor and to access free Infra code samples.

Within the last 12 months Alemba has successfully carried out the following development projects:

Developed a new module within Infra for managing Risks and Issues arising from New Service Introduction Processes
Create Incident and Change report packs that are delivered via Word (thus allowing overtyping before sending to the customer)
Enhance existing Infra functionality to cater for advanced Service Level Management metrics (including weightings and multipliers for Service Credit reporting)
Implemented functionality to allow emails to be automatically generated but then held in a queue until previewed and authorised
Design and implement workflows for several business processes including New Starters, Requests for Change (CAB), New Service Introduction and Planned Work
Enhanced the Infra customer portal to be compatible with corporate branding standards (standard Customer Portal and SharePoint integration).
Data migration
Bespoke Reporting (both within and outside the Infra product)
Custom Polling Applications
Miscellaneous screen/functionality changes to the Infra system.

All Alemba developers are experts in at least javascript, HTML and SQL with other programming languages/platforms (such as ASP.net and c#) also commonly used.Alemba also provides supporting services around Infra development such as Analysis and Design consulting, Project Management and Testing.

To all existing or potential Infra users: Contact us for 100% impartial and practical advice on infraEnterprise.